Contact

The way to reach Pickle & Spin is email: sukielovesupport@gmail.com. We have no phone line, no postal address for correspondence and no contact form. Messages are read by Sukie Gao, who maintains the catalogue and the guides.

We usually reply within a few days. Corrections that come with a source link are the quickest to resolve, because we can check them straight away.

Spec corrections

This is the most useful email you can send us. Every spec in the catalogue comes from the maker’s published page, and makers update those pages, sometimes quietly, when a paddle is revised. If a weight, core thickness, length, width, handle length, grip circumference, shape or face material on our page does not match the maker’s, please tell us:

• Which paddle, and the page on our site where you saw the figure.
• The figure we show and the figure you believe is correct.
• A link to the maker’s product or spec page that shows the correct figure. This is what lets us fix it. We do not change a spec on the strength of a forum post or a retailer listing alone, because the maker’s page is the source we rank first.
• If you own the paddle and weighed or measured it yourself, you are welcome to say so. We cannot publish a reader measurement as a spec, but a large gap from the published figure is a good reason for us to look again.

A paddle missing from the catalogue

The catalogue covers roughly 120 to 150 paddles and paddle sets, and it will never include every paddle on sale. If you think one belongs, send the brand, model name and a link to the maker’s spec page. A paddle is much easier to add when the maker publishes the core specs: weight, core thickness, dimensions, handle length and grip size. If those numbers are not published anywhere official, we cannot list them, and we will tell you so rather than estimating.

A USA Pickleball status that changed

Our USAP lookup is a copy of the official approved paddle list, taken on 2026-11-08 and re-checked monthly. If a paddle has been added to or removed from the official list since our last check, or our copy shows the wrong model name, email us with the paddle name and, if you can, a link to its entry on equipment.usapickleball.org. Until we update, the official entry is the one to rely on for sanctioned play.

Broken links and wrong prices

Buy links go to Amazon or the maker’s own store, and products sometimes get discontinued or move to a new address. If a link lands on the wrong product, a dead page or an out-of-stock listing that has stayed that way, tell us the page and the paddle. Amazon prices refresh daily from Amazon’s own API, so a small difference at checkout usually means the price changed after our “as of” time. A maker-store price that is badly out of date is worth reporting.

A problem with the finder, compare or grip-size tool

If a tool misbehaves, for example the finder returns nothing for answers that should match, a shared compare link opens the wrong paddles, or the grip-size tool gives a result that looks off, tell us what you did step by step, what you expected and what happened instead. Include the device and browser you used and, for a compare problem, paste the link itself. One thing we cannot do is look up your shortlist: it is stored only in your own browser, so we never see it. If it disappeared, the usual cause is cleared site data or a private window.

Brand and press enquiries

Brands are welcome to point us to new spec pages, revised models or a correction to their own listing. Please understand how the site works before writing: we do not sell sponsored placements, paid rankings or reviews, and we do not accept paddles in exchange for coverage, because we do not hands-on test. The most useful thing a brand can do is publish complete specs on its own site, which is what our catalogue reads. Journalists and researchers asking about the site, its data or its methods can use the same address.

What we cannot help with

We cannot help with orders, deliveries, returns, refunds or warranty claims. Pickle & Spin sells nothing and has no cart, so we have no record of your purchase and no way to change it. When you buy through a link here, the sale is between you and the retailer.

• Bought on Amazon? Use Amazon’s own customer service through your account’s order history.
• Bought from a brand’s website? Contact that brand’s customer support, usually linked from the footer of its store.
• Warranty questions about a cracked face, a loose handle or delamination go to the paddle maker, whichever store you bought from. Makers set their own warranty terms.

We also cannot give personal coaching, rule rulings for a specific match, or an opinion on a paddle we have not listed. For rule questions, USA Pickleball’s published rules and equipment standards are the authority.

Privacy of your email

We use your message only to reply and to fix whatever you reported. We do not add you to a mailing list, and we do not share your address with brands or anyone else. The privacy policy has the details.

Before you write, you may find the answer on the editorial process page, which explains how picks and prices work, or on the about page.